Privacy Policy

Who we are

This privacy policy ("Privacy Policy") applies to the websites, web pages, interactive features, applications, widgets, blogs, social networks and social network "tabs", and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology (collectively, "Sites"). The Sites are offered by SENDINBOX which is owned by SENDINBOX having registered address Hatoj, Jaipur, 302012 and its subsidiaries or affiliated companies, divisions (collectively referred to as "SENDINBOX " or "we", "us", "our"). This Privacy Policy applies only to information collected by the Sites that post it and does not apply to information collected offline or otherwise outside of the Sites, unless Specifically stated.

This Privacy Policy explains how SENDINBOX collects, uses and shares information when you access or use the Sites. Please read this Privacy Policy carefully. In addition, please review our Terms of Use, which governs your use of the Sites and any content you submit to the Sites.

1. PURPOSE

We collect information from you to provide various services through the Sites. The natures of services we provide are as mentioned at https://SENDINBOX.io/#all_services.

2. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION

  • When you use our Sites, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Sites to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
  • We collect personally identifiable information such as email address, name, phone number, etc. from you when you set up an account with us. While you can browse some sections of our Sites without being a registered member, certain activities such as placing an order do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
  • Our Sites links to other websites that may collect personally identifiable information about you for which SENDINBOX shall not be responsible for the privacy practices or the content of those linked websites.
  • If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by contacting/ our Customer Support.

3. METHOD OF COLLECTING INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual WebPages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites.

We may collect information from you passively. We use tracking tools including, but not limited to, Google Analytics, Google Webmaster, browser cookies, log files and web beacons for collecting information about your usage of the Sites.

4. METHOD OF USING INFORMATION

We may use your personal information for reasons including, but not limited to, the following:

  • to help us provide personalized features;
  • tailor the Sites to suit your interest;
  • optimize the Sites for you based on your usage pattern;
  • to get in touch with you when necessary;
  • administer contests, promotions, events, surveys or other features;
  • to provide and improve the services and products requested by you;
  • to preserve social history as governed by applicable law or policy; and
  • for security purposes: to protect our company, our customers or our Sites and applications.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Sites (for example, by generating analytics about how our customers browse and interact with the Sites and to assess the success of our marketing and advertising campaigns).

Our operators and compliance personnel may need to review email communications sent by any member, whether or not they are addressed to us, if we become aware of possible breaches of the terms of service, including sending spam. This is only to be conducted in exceptional circumstances, if there is a strong suspicion that a user may have breached the terms of service. One email per one hundred sent is securely stored for such a purpose, for a period of 35 days, before deletion. We can disable such storage for trusted accounts, upon request. Email headers for all emails are kept for 35 days before deletion, and can be viewed in the Users control panel.

We may also use your information as otherwise permitted by law.

5. SHARING OF INFORMATION

We will not use your financial information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • we have your permission;
  • it is with vendors in India and/or abroad who help manage our online registration process, payment gateways, or bulk-messaging and communication portals;
  • it is to provide products or services you've requested;
  • it is to provide our partners with requisite information to perform services on our behalf. Our partners will use the information we give them as described in their respective privacy policies;
  • it is to help investigate, prevent or take action regarding unlawful and illegal activities; suspected fraud, potential threat to the safety or security of any person, violations of our Terms of Use or to defend against legal claims;
  • it is with a successor to all or part of our business;
  • special circumstances such as compliance with court orders, requests/order, notices from legal authorities or law enforcement agencies compel us to make such disclosure; and
  • it forms a part of the anonymous information we share with our partners and/or advertisers on an aggregate basis.

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.

We may share your information for reasons not described herein. However, the same shall be done only upon obtaining your consent.

6. PROVISION OF PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES

SENDINBOX reserves the right to provide aggregate demographic information of its member base to third parties. We may disclose to third party services certain personally identifiable information listed below:

  1. Information you provide us such as name, email, mobile phone number.
  2. Information we collect as you access and use our service, including device information, location and network carrier

This information is shared with third party service providers so that we can:

  1. Personalize the Sites for you
  2. Perform behavioral analytics

SENDINBOX may disclose or transfer sensitive personal data / information to another entity or person located in India or another country in the manner provided by law, and you hereby consent to such transfer. However such transfer of sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country shall only be carried out if it ensures the same level of data protection that is adhered to by SENDINBOX provided for under the SPI Rules and/or applicable law and only if such transfer is necessary for the performance of the lawful contract between SENDINBOX or any person on its behalf and the user or where the User has consented to data transfer from before.

Our Web site also includes Social Media Features, such as the Facebook button, Twitter, and Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

7. COMMUNICATIONS FROM THE SITES

Special Offers and Updates

We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

Press Releases and Newsletters

If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. We respect your privacy and you can contact us at our Customer Care if you subsequently wish to be removed from this mailing list.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

8. ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. COOKIES, WEB BEACONS AND EMBEDDED SCRIPTS

A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. SENDINBOXmay place both permanent and temporary cookies in your computer’s hard drive. SENDINBOXcookies do not contain any of your personally identifiable information.

Web pages and HTML emails may also contain a small snippet of code called a web beacon. In their simplest form, web beacons allow a Sites to transfer or collect information through a graphic image request. SENDINBOXmay use web beacons as part of the Sites, but only for fraud detection.

An “embedded script” is programming code that is designed to collect information about your interactions with the Sites, such as the links you click on. The code is temporarily downloaded onto your Device from our server or a third-party service provider, is active only while you are connected to the Sites, and is deactivated or deleted thereafter.

10. AS REQUIRED BY LAW

We will share your personal information when required to do so by Central, State or local laws.

11. COPYRIGHTS

All content on this Site, including but not limited to design, text, software, technical drawings, configurations, graphics, other files, and their related content and arrangement (Content), are either Copyright of SENDINBOX, or are the proprietary property of SENDINBOX affiliates or licensors. All rights reserved. The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without SENDINBOX’s prior written permission, except that you may download and print content for uses that are not competitive with or derogatory to SENDINBOX provided that you keep all copyright or other proprietary notices intact. Please note that this limited consent may be revoked at any time and does not include consent to republish Content on any Internet, Intranet or Extranet sites or to incorporate the information in any other database or compilation. Any other use of the Content is strictly prohibited. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from this Sites, including but not limited to customer identities. If you believe that your copyrighted material has been improperly used on this Sites, please contact our Copyright Agent or see our Copyright Policy for more information.

12. TRADEMARKS

All trademarks on the Sites are either tradenames or registered trademarks of SENDINBOX or its affiliates or licensors and may not be copied, imitated, or used, in whole or in part, without the prior written permission of SENDINBOX. All page headers, custom graphics, button icons, and scripts are service marks, trademarks and/or trade dress of SENDINBOX or its affiliates, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of SENDINBOX. Other trademarks, registered trademarks, product names, and company names or logos displayed on the Sites are the property of their respective owners.

13. SOFTWARE

Any software, including any files, images generated by the software, code, and data accompanying the software (collectively, “Software”), used or accessible through the Sites may be used by you solely for accessing and using this Sites for purposes expressly stated on the Sites, provided that such uses are not competitive with or derogatory to SENDINBOX. SENDINBOX retains full and complete title to and all intellectual property rights in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.

14. INTELLECTUAL PROPERTY

The User will not copy, add to, alter, amend or deface the Intellectual Property of the company.

15. RETENTION OF PERSONAL INFORMATION

We will retain your information for such period as we are legally obliged to keep it or for the period necessary for the purposes for which the data was collected or for which it is to be processed further, whichever is the longer. The information collected shall be used for the purpose for which it has been collected and you must ensure upon review of the information submitted that it is updated by intimation to us so that it is not found to be inaccurate or deficient. Provided however, that we shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by you.

16. POLICY TOWARDS CHILDREN

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. In such a case we are provided with information from an individual below the legal age, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact our Support Services.

17. CHANGES TO THIS PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

18. GRIEVANCE OFFICER

In accordance with the Indian Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the grievance redressal officer are provided on the website. If you have any other questions about this Privacy Policy or other privacy concerns, you can also email us at [email protected].

19. JURISDICTION

If you choose to visit the Sites, your visit and any dispute over privacy is subject to this Privacy Policy and the Site’s Terms of Use.  Regardless of where you live, you consent to have your personal data transferred, processed and stored in India. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India and the courts at Jaipur, Rajasthan shall have exclusive jurisdiction.

20. TERMS OF USE

Your use of and access to the other Sites and the services procured through the Sites, and any disputes arising there from, is subject to this Privacy Policy as well as our Terms of Use. Please read our Terms of Use carefully in order to obtain information on the terms governing the use of and access to the Sites.

21. PRIVACY STATEMENT

You acknowledge and agree that SENDINBOX may use the data collected in the course of our relationship for the purposes identified in our Privacy Policy, which is incorporated by reference as if fully set forth in these Terms of Use. We have implemented robust security practices and standards to guard your information. We have a comprehensive and well documented information security programme and information security policy that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected considering the nature of our business operations. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and any password) and any personal data you send us on-line is securely encrypted. Our standard and/or codes of best practices are certified/ audited on a regular basis by independent auditor, duly approved by the Central Government of India.

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