These Terms of Service ("Terms") apply to the to the web sites, web pages, interactive features, applications, widgets, blogs, boards, social network pages and social network tabs, and any other online or wireless offerings associated therewith that post a link to these Terms, whether accessed via computer, mobile device or other technology (collectively, the “Service” or the "Services" or “Website”). The Services are offered by SENDINBOX having registered address Hatoj, Jaipur, 302012 (collectively, "SENDINBOX," or "we", "us", "our"). You "use" the Services anytime you access (via computer, mobile device or other technology), view, link to or from, or otherwise interact or communicate with or connect to, the Services (or any parts thereof) or interact or communicate with other users through the Services. Your use of the Services (or any part thereof) signifies your agreement to be bound by these Terms and the Privacy Policy (the "Privacy Policy"), which is hereby incorporated by this reference into these Terms.
These Terms are a binding legal agreement between you and SENDINBOX. Please read them carefully before you use the Service. Do not use the Service if you do not agree with any of the terms contained herein. By using this site, you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use this site.
SENDINBOX reserves its right to refine features, modify functionality, suspend or terminate the Service or the Website. Such action may be taken without prior notice to the Customer if necessary from a business or a technical perspective.
1. ACCEPTABLE USE
The Platform is available only to individuals who (a) are at least sixteen (16) years old; and (b) possess the legal capacity to enter into these Terms (on behalf of themselves and their organization) and to form a binding agreement under any applicable law. Therefore, you hereby represent that you possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use the Site and/or Platform in accordance with these Terms, and to fully perform your obligations hereunder.
- SENDINBOX provides a web-based application and Services dedicated to individuals, teams and organizations that use outbound email outreach for business-to-business (B2B) prospecting purposes or building B2B partnerships.
- SENDINBOX generates positive actions ("Interactions") between the User email accounts another SENDINBOX users email accounts, operating positive actions on User's emails.
- SENDINBOX service is designed to raise the IP reputation of Users' email accounts.
- Nonetheless, the User is responsible for the use of SENDINBOX services, especially the amount of Interactions that SENDINBOX will generate, which also includes pre-filled values on SENDINBOX web interface.
- SENDINBOX couldn't be held responsible for technical damages, such as domain getting blacklisted or excessive interactions leading to legal or technical damages.
Users may choose to sync data to the Services directly from their existing third party services account(s) (“Third Party Service(s)”) through open standard for authorization (collectively “User Data”, as further defined below).
The Site may provide you with comprehensive information and news regarding SENDINBOX, company overview, partners, news regarding our company including any other content related thereto such as contact information, videos, text, files, logos, button icons, images, data compilations, links, other specialized content, technical data, documentation, know-how, specifications materials, designs, data, the "look and feel" of the Site, algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other features obtained from or through the Site (collectively, the “Content”). The Service includes social platforms, enabling Users to share various kinds of information, including texts, photos, videos and other expressions (the “User Generated Content” as further detailed below). In addition, the Site provides Users who sign up for our newsletter certain services, for example, provide Users with updates via e-mail regarding our developments, new services, general content etc. (the “Newsletter Subscription”).
2. RESTRICTIONS OF USE
You must not use the service to ‘clean’ your mailing list. Cleaning your mailing list means testing the validity of email addresses by sending to those addresses when you know or suspect a list is out of date or contains a high proportion of invalid addresses.
An opt-out (unsubscribe) link must be placed at the bottom of each email which will allow the recipients to immediately remove themselves from the mail list.
Emails must not contain content related to the industries mentioned below.
You must also NOT use the service to send emails that contain content related to the following industries or activities. Such emails, even if ‘opt-in’, generate a high proportion of complaints and could jeopardise our service for all of our users.
- Pornographic or adult content
- Adult novelty items
- Dating or escort services
- Multi-level marketing
- Affiliate marketing
- Pharmaceutical products
- Key logging
- Get-rich-quick, work-at-home schemes or paid surveys
- Online trading, forex trading, or stock market related content
- Gambling services, products or gambling education
- Online sweepstakes
- Streaming TV services
- Credit repair, get-out-of-debt content
- Advertising your CV
- Mortgages and/or loans (without prior approval)
- Nutritional supplements, herbal supplements or vitamin supplements
- List brokers or list rental services
- Fake phishing emails for a ‘training exercise’ or penetration testing
- Unsolicited marketing email (i.e. without proper permission from recipients)
3. POLICY AGAINST SPAMMING
We forbid the use of the service to send unsolicited mass emails or unsolicited emails of any kind. We reserve the right to terminate your account “for cause” if we deem you to be in violation of our anti-spamming policies. We also reserve the right to suspend your account pending review upon receipt of any complaint or other evidence that you may be engaging in any spamming activity.
You must also NOT use the service to:
- Knowingly send emails containing viruses, worms, or any other harmful code or software,
- Send defamatory, harmful, abusive, vulgar or obscene content or material,
- Send emails that are not in compliance with all applicable laws, or that do infringe upon the rights of any other party, including but not limited to copyrights, trademarks, privacy rights, moral rights, trade secrets, patents and any other rights
- Harass or send threatening content.
You must also NOT use the service in a manner that substantially reduces performance for other subscribers, send “mail bombs” or other harmful devices, or engage in activity designed to gain unauthorized access to any of our computers or information.
You must also NOT use the service to auto-forward emails originally sent by Third parties. You must have full control of the content and quality of emails sent.
In the event that we deem you to be in violation of any of these policies, we shall immediately suspend your account and take further action as deemed necessary, including pursuing legal action.
4. ACCESS AND SERVICE
Your access to the service depends on the level of access you select. You may change or discontinue your account at any time. We reserve the right to modify, suspend or terminate access to the service on our system at any time for any reason without notice or refund, including the right to require you to change your password. We also reserve the right to delete all program and data files associated with your account and/or other information you have on our system. For the purposes of calculating monthly email usage, an email sent to multiple recipients counts as multiple emails. For example, an email sent to 2 recipients, and CC’d to 3 other recipients, counts as 5 emails.
5. FEES AND PAYMENT
SENDINBOX is offering paid services. One subscription plan. Subscription plan may be subject to fees related to the number of email mailboxes connected to SENDINBOX. Plans offer and fees conditions are detailed on this webpage: https://www.SENDINBOX.io/pricing.
Subscription will be conveniently renewed at the end of your monthly or annual subscription term.
Fees are post-paid every 1st of the month. SENDINBOX may dispatch the payments on several days and will notify the user about it by email or any other communication channel. All fees are non-refundable, i.e. there are no refunds or credits for periods where the Client did not use an activated Account, used it only partially, or deactivated the Account or terminated these Terms during an ongoing payment interval.
A trial period is for 7 days and only for one mailbox for one person. After the trial, the subscription is then considered as active and fees are applied. 5.5. SENDINBOX also offers yearly payments. Yearly payments are non-refundable once paid.
If fees are not paid in the following 7 days, SENDINBOX has the right to permanently delete the Account, including all Client Data therein.
When subscribing to SENDINBOX service, or adding a payment method, the user must ensure the email address provided for the SENDINBOX account is valid, able to receive emails from SENDINBOX, and emails we will deliver to that email inbox are read by the user (eg. paid invoices or unpaid invoice notifications).
The Subscription is valid for an unspecified period of time. Either of the sides can terminate the Agreement without giving a reason. Upon the termination, the User will be able to access their SENDINBOX Account for the period which has been covered by the last payment.
Once cancelled, we may permanently delete Your Account and all the data associated with it, including your emails from SENDINBOX. In case of no login to the Account for 12 or more months, we may treat Your Account as inactive and permanently delete the Account and all the data associated with it.
We reserve the right to change Our prices in the future. If we do change prices, we will provide notice of the change on Our Website or in an email to You, at Our option, at least 30 days before the change is to take effect regarding Your use of SENDINBOX. Your continued use of SENDINBOX after the price change becomes effective and it states for Your Agreement to pay the changed amount.
The Agreement between the User and SENDINBOX may be terminated upon written request delivered via email to [email protected]. To avoid further billing charges, the User shall deliver such notice at least 5 working days before the next billing cycle.
By adding a payment method to the SENDINBOX account, the user consents to be charged for any active subscription, as well as paid subscriptions coming out of the trial period. We will automatically attempt to pay any past and present unpaid invoices on the user account when a new payment method is added, using that new payment method. No fees will be incurred for free subscriptions or trial periods even if a card is registered on the user account.
SENDINBOX collects payments via Razorpay services and may not access any sensitive credit card credentials on its own. All payments are processed by the external, third-party services mentioned, to ensure a high-security standard.
Payments may be processed via certain online payment service providers (“Online Payment Processors”). We may add or change the Online Payment Processors in our sole discretion. The Online Payment Processors enable you to send payments securely online using a credit card, debit card or bank account. We do not control and are not affiliated with such Online Payment Processors. These Online Payment Processors are independent contractors and have no employment or agency relationship with SENDINBOX. SENDINBOX is not responsible in any way for the actions or performance (or lack thereof) of the Online Payment Processors. The use of the Online Payment Processors is at your own risk. It is your responsibility to abide by all the terms specified by the Online Payment Processors in their terms of use and privacy policies. You acknowledge that you are fully assuming the risks of conducting any transactions via the Online Payment Processors.
SENDINBOX may, at any time and at its sole discretion, amend the fee schedule, payment terms and cancellation policies specified on the Site. Any such changes will take effect immediately after being posted on the Site. SENDINBOX may deduct foreign currency processing costs from any payment (including currency conversion fees and transfer charges and other processing commissions).
6. CANCELLATION AND REFUND POLICY
You can cancel your subscription at any time. Please note that you must cancel your subscription before it renews for a subsequent month in order to avoid being charged for the next month’s subscription fee. Refunds will not be provided for any subscription. We do not provide credit, refunds or prorated billing for subscription that are cancelled mid month. In such circumstances you will continue to have access to your subscription until the end of the monthly billing cycle.
7. LIMITATION OF LIABILITY
You must bear the risk of any liability relating to your use of the service. Your use of the service is entirely at your sole risk. We will not be responsible to you or any third parties for any direct or indirect, consequential, special or punitive damages or losses you may incur in connection with our system, your use thereof or any of the data or other materials transmitted through or residing on our system, regardless of the type of claim or the nature of the cause of action, even if we have advised of the possibility of such damage or loss.
8. INDEMNITY
You shall defend and indemnify us and hold us harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys’ fees), relating to any acts by you or materials or information transmitted by you in connection with the service, leading wholly or partially to claims against us or our system by other subscribers or third parties, regardless of the type of claim or the nature of the cause of action.
9. DISCLAIMERS OF WARRANTY
The service is provided “as is” and we make no warranties, express or implied, as to the merchantability, fitness for a particular use or purpose, title, non-infringement or any other warranty, condition, guarantee, or representation, whether oral, in writing or in electronic form, including but not limited to the accuracy or completeness of any information contained therein or provided by the service.
10. CHOICE OF LAW
If you choose to visit the Sites, your visit and any dispute over privacy is subject to this Privacy Policy and the Site’s Terms of Use. Regardless of where you live, you consent to have your personal data transferred, processed and stored in India. In addition to the foregoing, any disputes arising under this Terms of Use shall be governed by the laws of India and the courts at Jaipur, Rajasthan shall have exclusive jurisdiction.
11. ACKNOWLEDGEMENT
This Agreement represents the entire understanding between you and us regarding your relationship to us and supersedes any prior statements or representations.
